Terms of Service

These terms are an agreement between your school and Smart Campus Solution for the use of the platform. By creating an account or using the service, you accept them.

1. Your account

• You provide accurate information when you sign up, and keep it up to date.
• You are responsible for the people you give access to, and for keeping their logins secure.
• You must be authorised to act for the school you register.

2. Your records stay yours

The student, family, staff and fee records you enter or import belong to your school. We do not claim ownership of them, and we do not use them for anything other than running the service for you. You can export your records at any time, and leaving the service does not depend on our permission.

3. Acceptable use

You agree not to:

• Use the service for anything unlawful, or to store information you have no right to hold.
• Attempt to access another school's records, or to break the security of the service.
• Copy, resell or reverse-engineer the service, except as the law allows.
• Upload malicious code, or use the service in a way that harms it or other schools.

4. Subscriptions and payment

• Plans are priced by the number of students on your roll, as shown on our pricing page.
• Fees are billed according to the plan you choose, in advance, for the period agreed at sign-up.
• We may change prices with notice; a change never applies to a period you have already paid for.
• Unless the law says otherwise, payments already made are not refundable for a partly used period.

5. Demos and trials

A demo or trial account is provided so you can judge the service, and may be limited or time-boxed. Records in a demo account are sample data and are not a production record.

6. Availability and support

We work to keep the service available and to fix problems quickly, and we answer support requests during the hours published on our contact page. We do not promise uninterrupted service: maintenance, upgrades and events outside our control can affect availability.

7. Our property

The service itself — its software, design and name — belongs to us. These terms give you the right to use it, not to own any part of it.

8. Ending the agreement

You may close your account at any time. We may suspend or close an account that breaks these terms, or that is not paid for. When an account closes, we handle its records as described in our Privacy Policy.

9. Disclaimers and limits

The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit or data, arising from your use of the service, and our total liability is limited to the fees you paid for the period in which the issue arose. Nothing here limits liability that cannot be limited by law.

10. Changes to these terms

We may update these terms as the service changes. When we do, we will change the date at the top of this page, and tell schools directly about any significant change. Continuing to use the service after a change means you accept the new terms.

11. Governing law

These terms are governed by the laws of Pakistan, and the courts of Lahore, Punjab Pakistan have jurisdiction over any dispute.

12. Contact

Questions about these terms can be sent to support@smartcampussolution.com.